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VEU Registry

Victorian Energy Upgrades      Victorian Energy Upgrades 

Suspension of VEU activities 15, 17, 21 and 30 effective 14 July 2020  

The Department of Environment, Land, Water and Planning (DELWP) has announced upgrade activities and lead generation, such as doorknocking, for the following activities must not be undertaken in any postcode until further notice: 

- Incandescent lighting upgrades (Part 21 in the Victorian Energy Efficiency Target Regulations 2018)
- Low flow shower roses (Part 17)
- Weather sealing (Part 15)
- In-home display unit (Part 30)
The suspension of incentives applies to these activities in both residential and non-residential premises. 

If behaviour by accredited providers, their contractors or lead generators does not follow the noted restrictions or further government public health measures, this may result in further action

See the Victorian Government's Victorian Energy Upgrades website for further information.


The VEU Registry is an online system that:
  • facilitates the creation, registration, transfer and surrender of Victorian energy efficiency certificates (VEECs)
  • facilitates the submission and approval of product applications for listing of products in our Register of Products
  • tracks the ownership and status of all certificates
  • maintains various public registers as required by the Victorian Energy Efficiency Target Act 2007.
All VEECs must be created and registered in the VEU Registry before they can be bought, sold, traded or surrendered.

You must be a VEU account holder to manage VEEC holdings (create, transfer or surrender) or submit product applications. You must be an accredited person under the Victorian Energy Upgrades (VEU) program to create VEECs.

If you do not have an account and would like to apply for one, open a new VEU account.

For more information about the Victorian Energy Upgrades program, see the Essential Services Commission website.